steam autoclaves by priorclave

Priorclave
Support

autoclave support service

How Can We Help You?

Every Priorclave autoclave begins with a conversation: Our team works with you to explore your sterilization needs and help you determine the right configuration of the right model for your tasks, facilities, and requirements. Our goal is to provide schools, researchers, and innovators around the globe with the right equipment:

Reliable. Flexible. Programable. Affordable. Safe.

But most importantly, we want to provide the Support you need to get your work done.

Wherever you are, we are as close as a phone call or mouse click.

Technical Support

Contact a technical support expert.

Service & Maintenance

Request autoclave service and maintenance.

Parts & Consumables

Order parts and consumables for your autoclave.

Warranty

Learn about warranty and maintenance plans.

FAQ

Find answers to your questions.

Download

Download resources from our website.

Video Gallery

View helpful videos from experts.

Need Support for Your Autoclave?

A large portion of autoclave issues can be resolved remotely–which is why Priorclave North America is pleased to offer free lifetime technical support and consultation and one of the best warranty programs in the industry. Priorclave also maintains a global network of authorized dealers and certified authorized service agents (ASAs).  A Priorclave ASA may be much closer than you think.

We're Here to Help

Need a repair?  Want to schedule a maintenance call? Looking for advice on optimizing your autoclave cycles? Need help now? We’re always here for you! Fill out a service ticket from anywhere in the world and hear back within one business day: Parts, Service, Technical Support & Advice.

For fastest service be sure to include your autoclave model and serial numbers. These are printed on the cover of the operating manual that came with your autoclave, and can also be found on the upper right corner of the unit’s back panel.

Service & Maintenance